Privacy & Cookie Policy
Last Updated: August 6, 2024
Ariva Apartment Homes (“we,” “us,” or “our”) respects your privacy. This Privacy & Cookie Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications. By using our website or providing your information, you consent to this policy.
If you have questions, contact us at admin@towermultifamily.com.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information You Provide:
Name
Email address
Phone number
Mailing address
Message or inquiry details
Automatically Collected Information:
Device and browser details
IP address and approximate location
Website usage and page interactions
Cookies and similar technologies (see Section 4)
We do not knowingly collect data from children under 18 and do not process sensitive personal information.
2. How We Use Your Information
We process your information to:
Respond to inquiries and provide customer support
Process applications, service requests, and communications
Improve website functionality and performance
Monitor site traffic and marketing effectiveness
Comply with legal requirements and security measures
We do not sell your personal information.
3. When We Share Information
We may share personal information in the following circumstances:
Service Providers: Trusted vendors assisting with website hosting, analytics, or communications
Legal or Safety Needs: If required by law or to prevent fraud or security threats
Business Transactions: In the event of a merger or property sale
4. Cookies & Tracking Technologies
Our website uses cookies to improve functionality and personalize your experience. Cookies help us:
Keep the website secure and functional
Measure traffic and visitor behavior (e.g., Google Analytics)
Provide relevant advertising via platforms like Google and Facebook
You can disable cookies through your browser settings. Please note that some site features may not function properly without cookies.
5. SMS/Text Messaging Opt-In
If you choose to opt in to text communications, we may send messages related to:
Leasing updates or inquiries
Tour confirmations
Maintenance and service notifications
Resident updates and property information
You may opt out at any time by replying STOP to any message. Message and data rates may apply.
6. Data Retention & Security
We retain your information only as long as needed to fulfill the purposes outlined above, unless law requires a longer period.
We implement reasonable security measures to protect your data, but no system can be guaranteed 100% secure.
7. Your Privacy Rights
Depending on your state, you may have the right to:
Access, update, or delete your personal information
Opt out of marketing or targeted advertising
Request details on how your data is used
To exercise these rights, contact admin@towermultifamily.com.
8. Updates to This Policy
We may update this Privacy & Cookie Policy to reflect changes in practices or legal requirements. Updates will be posted with a new “Last Updated” date.
9. Contact Us
If you have questions about this Privacy & Cookie Policy, contact us:
Ariva Apartment Homes
6201 Woodway Drive, Fort Worth, TX 76133
Email: admin@towermultifamily.com
